HOW CAN WE ASSIST?


Merchandise Support

Need help with your Merchandise order? Have any other questions or feedback? Please send us an email using the button below.

Experiences, Camp Gear and Beverages support

Need help with your order related to Dominator Festival experiences, beverages or camp gear? Use the button below to send us an email.

It may take a while for the confirmation email to arrive in your inbox. Depending on your email settings, the confirmation email could end up in your junk or spam folder. If you haven't received anything, please reach out to us.

The Festival Store is available until Saturday evening. You can buy experiences and merchandise from and during Dominator Festival Store.

Please visit the returns page for more information.

Main stand

Friday: 13.00 - 23.00
Saturday: 11.00 - 23.00

Yes. All orders placed on this website are eligible for pickup at Dominator Festival during opening hours of the merchandise counter. Just make sure to select ‘Pick up at Dominator Festival’ during your ordering process.

Please bring the PDF generated by the link in the email titled "Your Dominator Merchandise Pick-Up Link" when you come to collect your order.

You can pick up your merchandise order at the main merchandise stand. The opening hours are as follows:

MAIN (CLICK & COLLECT):
Friday: 13.00 - 23.00
Saturday: 11.00 - 23.00

All orders can be picked up until 23:00 CEST on Saturday. Any unclaimed orders will be cancelled.

Unfortunately, no. Please review your order carefully before placing it.

No. Only the person mentioned on the order details can pick up the order by showing their order confirmation email.

There are no changing rooms but they can be fitted and exchanged at the stand.

You can return your click & collect merchandise order at the counter at the merchandise stand. If you have bought your merchandise directly at the stand you can return it at the place where you have bought it.

Products purchased directly at a Dominator Festival merchandise counter can only be returned during the event.

If you want to return your home delivery order before Dominator, please follow the return instructions here.

Unfortunately, no. Please review your order and shipping method carefully before placing it.

That is not possible. You should be in possesion of a valid Dominator Festival 2026 ticket and be at Dominator Festival.

Besides what Dominator Festival has to offer, you can add to the adventure with experiences. These are special treatments or other ways to enhance your weekend to your own taste.

Yes. As experiences are an exclusive upgrade to your weekend, most of them are limited. So don’t miss out!

Some experiences can only be pre-ordered before Dominator Festival starts, some continue through the weekend. All experiences need to be paid the moment you order them.

Yes. You’ll receive an order confirmation from our shop and after a couple of minutes, we’ll send you a voucher with the QR codes you need to enter the experience.

The location and time will be displayed on the voucher. You’ll receive the voucher together with the confirmation email.

Vouchers cannot be refunded. Each voucher is linked to a reserved product or experience that’s been held just for you—this means it’s no longer available to others.

Reach out to info@artofdance.nl

You can get your drinks at the Supermarket on the Camping. Just remember to bring your e-ticket.

Get your tickets for Dominator 2026 - Fatal Fortune now!

GET YOUR TICKETS

Friday Ticket
- Access to Dominator on Friday
- 5 stages

Saturday Ticket
- Access to Dominator on Saturday
- 10 stages
- No access to the campsite or afterparty

Friday + Saturday Combi Ticket
- Access to Dominator on Friday and Saturday
- No access to the campsite or afterparty

Weekend Ticket
- The ultimate hardcore weekend experience
- Access to Dominator on Friday and Saturday and the Dominator campsite
- Access to the afterparty on Friday

You received an email from ticket provider Bleep. This email contains your sealed ticket(s). This way we can minimize fraud and unfair reselling.

The actual e-ticket(s) will be available to download shortly before the event. You will receive a new email about this from Bleep.

If you have not received your tickets or have accidentally deleted them, you can go to this page. Enter your email address and you will receive your tickets again via email.

If you still cannot find the tickets, you might have accidentally used an incorrect email address or made a typo. Please contact Bleep Customer Support so they can assist you with this.

Yes, every ticket has to be personalized. Personalization is possible immediately until the event. The main buyer will receive all tickets as soon as they are all personalized.

Please note: tickets are sealed until 15 July 2026. This means that you can only download your tickets as PDF from that date onwards.

Tickets for Dominator 2026 must be personalized. If you ordered multiple tickets, each ticket must be personalized by the individual visitor.

You can personalize tickets by logging into your account or creating one if you don’t have one yet. Each account can claim one ticket. Once all tickets in the order have been claimed, the main buyer will receive all tickets by email.

If you experience issues, please contact Bleep Support. Tickets are only sent by email after personalization has been completed.

Can't find your personalization link? Request it via this link. If you used the wrong email address, please contact Bleep Customer Support.

Important: Each email address can only be used once, so make sure you use a different account/email address for each ticket.

Don't worry! You can retrieve your order confirmation via this link.

No. The ticket can be scanned directly from your phone.

No, tickets cannot be returned. However, tickets can be sold via TicketSwap. With SecureSwap technology you will receive a new ticket with a valid barcode.

Festival tickets can no longer be changed.

Do you already have a ticket but still want to enjoy the whole weekend? Then you can still upgrade your day ticket to a weekend ticket via our add-on shop.

Go to shop.dominatorfestival.com, log in with your account or enter your order number. Select the upgrade you want and pay the difference. This way, you don’t need to sell your current ticket or buy a new one.

No, there are no group discounts.

No, there are no VIP tickets available.

Yes. You can sell your ticket via TicketSwap. Make sure your ticket is personalized, otherwise you will not receive the ticket and cannot resell it.

If you are turning 18 or are 18 on the day of the event, you can purchase a discounted ticket. There is a separate line where your ticket and ID will be checked.

Read the full Dominator Festival FAQ here: https://www.dominatorfestival.com/faq