HOW CAN WE ASSIST?

It may take a while for the confirmation email to arrive in your inbox. Depending on your email settings, the confirmation email could end up in your junk or spam folder. If you haven't received anything, please reach out to us.

The Festival Store is available until Saturday evening. You can buy experiences and merchandise from and during Dominator Festival Store.

That is not possible. You should be in possesion of a valid Dominator Festival 2026 ticket and be at Dominator Festival.

Besides what Dominator Festival has to offer, you can add to the adventure with experiences. These are special treatments or other ways to enhance your weekend to your own taste.

Yes. As experiences are an exclusive upgrade to your weekend, most of them are limited. So don’t miss out!

Some experiences can only be pre-ordered before Dominator Festival starts, some continue through the weekend. All experiences need to be paid the moment you order them.

Yes. You’ll receive an order confirmation from our shop and after a couple of minutes, we’ll send you a voucher with the QR codes you need to enter the experience.

The location and time will be displayed on the voucher. You’ll receive the voucher together with the confirmation email.

Vouchers cannot be refunded. Each voucher is linked to a reserved product or experience that’s been held just for you—this means it’s no longer available to others.

Reach out to info@artofdance.nl

Please visit the returns page for more information.

Main stand

Friday: 13.00 - 23.00 
Saturday: 11.00 - 23.00 

Yes. All orders placed on this website are eligible for pickup at Dominator Festival during opening hours of the merchandise counter. Just make sure to select ‘Pick up at Dominator Festival’ during your ordering process.

Please bring the PDF generated by the link in the email titled "Your Dominator Merchandise Pick-Up Link" when you come to collect your order.

You can pick up your merchandise order at the main merchandise stand. The opening hours are as follows:

MAIN (CLICK & COLLECT): 
Friday: 13.00 - 23.00 
Saturday: 11.00 - 23.00 

All orders can be picked up until 23:00 CEST on Saturday. Any unclaimed orders will be cancelled.

Unfortunately, no. Please review your order carefully before placing it.

No. Only the person mentioned on the order details can pick up the order by showing their order confirmation email.

There are no changing rooms but they can be fitted and exchanged at the stand.

You can return your click & collect merchandise order at the counter at the merchandise stand. If you have bought your merchandise directly at the stand you can return it at the place where you have bought it.

Products purchased directly at a Dominator Festival merchandise counter can only be returned during the event.

If you want to return your home delivery order before Dominator, please follow the return instructions here.

Unfortunately, no. Please review your order and shipping method carefully before placing it.

You can get your drinks at the Supermarket on the Camping. Just remember to bring your e-ticket.